Privacy Policy
Last updated: 1 May 2026
Pharmex Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
We collect information you provide directly, such as your name, email address, delivery address, and payment details when you place an order. We also collect technical data such as your IP address, browser type, and browsing behaviour through cookies.
How We Use Your Information
- To process and fulfil your orders
- To communicate with you about your orders and account
- To provide pharmacist consultations where requested
- To improve our website and services
- To send marketing communications (only with your consent)
- To comply with legal and regulatory requirements
Data Security
All data is transmitted over 256-bit SSL encryption. Payment information is processed securely through PCI DSS-compliant payment processors and is never stored on our servers.
Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us.
Contact
If you have any questions about this policy, please email us at help@pharmex.co.uk or write to Pharmex Ltd, 123 Pharmacy Lane, London, EC1A 1BB.